Frequently asked questions - here are all the answers at a glance

Those that have never stayed overnight at a youth hostel surely have lots of questions concerning this matter. So that no misunderstanding may arise and that the guests can enjoy their overnight stay, we have compiled the most important questions and answers here below.

 

The youth hostels are a non-profit association (NPO), which is also a member of the international youth hostel association ‘Hostelling International’, which connects more than 3,000 youth hostels in over 80 countries. For this reason, you need a valid ‘Hostelling International’ card from your national youth hostel association. If you don't have a membership card and don't live in Luxembourg, you can buy a day pass for 3 € per person per night. This makes you a member for one night.

With an annual membership, you not only receive a reduction of 3 € per adult and night in the Luxembourg youth hostels, but also numerous entrance reductions in your home country and abroad, as well as at least 10% member discount on the overnight price in over 3,000 youth hostels worldwide. In addition, as a member you contribute to the continuous quality development of the youth hostels in order to meet the desires of the guests.

A membership card can be obtained from the national youth hostel association. Luxembourg residents can get this card via our online registration form or at the youth hostel of their choice.

If your home address is abroad, you must apply for membership at your own national association or order it online here: www.hihostels.com.

 

All membership cards with the ‘Hostelling International’ logo are valid worldwide at youth hostels affiliated to ‘Hostelling International’: www.hihostels.com.

No, there is no age restriction. Children, young people and adults of all ages who like the youth hostel atmosphere are welcome to stay with us.

Adolescents aged 16 to 17 and travelling alone are welcome to stay with us. For stays unaccompanied by adults, the declaration of consent of parents or guardians is required. Young people and children under the age of 16 are not allowed to stay alone in a youth hostel, but only in the company of an adult.

Youth hostels usually sell beds and not rooms. So if you book an overnight as a single person in a dormitory, there may be other guests in the same room during your overnight stay. Families, on the other hand, get their own private room. All other guests can book a 2-bed or a 1-bed occupancy for an additional fee and according to availability.

You can check in at the youth hostels between 17:00 and 22:00. In the youth hostels Luxembourg-city and Esch/Alzette, check in is already possible from 13:00. Check out is in the morning until 10:00 a.m. in all youth hostels.

There are no longer any so-called closing hours in the youth hostels. Since almost all youth hostels have a card reading system, you can get to your room at any time after checking in. In the youth hostels in Luxembourg-city and Esch/Alzette, the reception is also staffed around the clock (24 hours).

The online bookings are activated for a maximum of 7 nights. If you want to extend your stay, you can do so directly on site. However, you may not stay in a youth hostel for more than a total of 30 days per year.

The youth hostels in Beaufort, Echternach, Esch/Alzette, Lultzhausen, Luxembourg and Remerschen are partially or fully barrier-free accessible. If you would like to book a barrier-free room, please contact the youth hostel in question in advance.

Animals are generally not allowed inside the youth hostels. However, companion dogs are allowed on prior request. If you use the terrace of the youth hostel restaurants, you may sit outside with your dog.

Luxembourg's youth hostels are much more than just beds. In addition to accommodation and catering facilities, most youth hostels offer infrastructure that is ideal for meetings, conferences, conventions and workshops. Many youth hostels also offer leisure activities for groups, families and school classes. There is also a climbing hall in Echternach, a bowling alley in Beaufort and an indoor playground in Beaufort and Lultzhausen.

 

All youth hostel rooms are furnished in a rather simple style. Our guests receive bed linen at their check in, so that they can make up their own beds. Unlike in hotels, our rooms do not have a hairdryer, towels, soap, shampoo or TV.

However, if you forget your shower kit, you can buy soap, shampoo, toothbrush and tooth paste at the reception, and you can borrow towels and a hairdryer for a small fee.

The rooms at Beaufort, Echternach and Esch/Alzette youth hostels are all equipped with private showers and WC. At Luxembourg-city, Larochette, Remerschen and Lultzhausen youth hostels, some rooms have private bathrooms. The showers and toilets for all other rooms are located on the respective floors. In Hollenfels and Vianden, none of the rooms are equipped with a bathroom, here the shower and toilet are also on the respective floors.

All youth hostels have free W-LAN in the common areas and in most of the rooms.

Access to the rooms is reserved for overnight guests only. It is strictly forbidden to invite strangers to a room.

The youth hostels in Beaufort, Echternach, Larochette and Luxembourg-city have their own free parking spaces for cars and coaches. In Esch/Alzette, Lultzhausen and Vianden there are paid parking spaces or car parks in the vicinity of the youth hostels. Free parking is available in the villages of Hollenfels and Remerschen.

If you want to store your luggage before check in or after check out, you can do so free of charge in all youth hostels at the reception desk. Luggage storage is only possible on the day of arrival and/or departure.

All youth hostels accept payment by credit card (Visa, MasterCard, V-Pay) or cash. Unfortunately, cheques are not accepted and cannot be cashed.

Breakfast is always included in the price of the overnight stay. It is not possible to book an overnight stay without breakfast. We offer a simple breakfast including bread/rolls, cold cuts, cheese, spread, muesli/cornflakes, yoghurt, milk, coffee and tea. If you would like to have additional drinks, you can buy them in the cafeteria.

Sleeping bags and your own pillows are not allowed in the youth hostels for hygienic reasons. We provide bed linen free of charge.

No, unfortunately this is no longer possible. There are no more self-catering kitchens in our youth hostels. Preparing meals in your room is also not allowed. However, we welcome our overnight guests to our in-house restaurants ‘Melting Pot’ - where you can find delicious meals for every budget.

 

Each hostel has its own restaurant - the ‘Melting Pot’ - which is open for breakfast, lunch and dinner. If you would like to book lunch and/or dinner at the youth hostel, please contact the youth hostel reception.

Our youth hostel restaurants are also available for our day guests who are not staying at the youth hostel. A small surcharge has to be paid by non-members. All youth hostels offer a daily changing menu. All information and menus can be found here: www.meltingpot.lu.

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